Operations
Scheduling, orders and daily summaries
The work
What you can hand over
Each job shows where it stands: live works today, next is being built now, planned is on the roadmap.
Route unusual cases
LiveHands anything outside its instructions to your team with the reason, and emails your owners and admins.
Answer from your Google Sheet
LiveReads your prices, stock or delivery charges from a Google Sheet shared by link, answers customers from it, and re-reads it every week so the answers stay current.
Update a sheet from a chat
PlannedAdds and updates rows in Google Sheets from conversations, through connected apps. In pilot for a small number of workspaces, opening to everyone later.
Screen job applications
PlannedCompares applications you paste in against the skills you list, and drafts a shortlist for you to review.
Book appointments
LiveOffers free times from your Google Calendar and books the one the customer picks. In early access: Google shows an "unverified app" warning when you connect, until we complete its verification.
Send appointment reminders
LiveEmails the customer before a call the agent booked, with the time in India time and the Google Meet link. WhatsApp reminders aren't built yet.
Answer order questions
PlannedLooks up an order and tells the customer where it is, on WhatsApp.
Send the daily summary
PlannedSends the team a short report of what happened today, at the time you choose.
An example day
A day with Meera
Meera is an example AI operations assistant. This is an illustration of how the jobs above fit together once they are available, not a record of real work. Several steps depend on capabilities that are next or planned.
8:30 am
Confirms today's appointments
Sends WhatsApp reminders to today's customers and offers new slots to anyone who needs to reschedule.
11:00 am
Answers order questions
Looks up each order a customer asks about and replies with its status.
3:00 pm
Screens applications
Checks the applications you added against the skills you listed and drafts a shortlist for you to review.
7:00 pm
Sends the daily summary
Shares appointments kept, orders asked about and anything still waiting for a person.
Built with
The parts of Dhanur AI it uses
Agents
AI employees with one clear job each
Tools
Actions your agents can take
Tasks and approvals
Every task on record, with a yes when it matters
Channels and integrations
Connected apps and WhatsApp, in pilot
Templates to start from
All templatesTemplates marked Live are in the agent builder today. The others are planned.
Clinic and salon bookings
LiveAnswers questions about services, timings and fees, takes booking requests with a preferred slot, and passes them to your front desk to confirm.
Website chat · Team chat · API and webhooks · WhatsApp (pilot) · Search knowledge · Save a lead · Notify your team · Reply to the customer
HR policy helper
LiveAnswers your employees' questions about leave, holidays, payroll dates and reimbursements from your HR policies, and passes personal cases to HR.
Team chat · API and webhooks · Search knowledge · Hand over to a person
Appointment booker with reminders
PlannedOffers free slots from your calendar, books the one the customer picks and sends a reminder the day before.
WhatsApp · Google Calendar · Daily schedule
Order status on WhatsApp
PlannedLooks up an order by its number and tells the customer where it is, passing delayed orders to your team.
WhatsApp · Order lookup tool · Hand over to a person
Job applicant screener
PlannedChecks applications you paste in against the skills and experience you list, and drafts a shortlist with reasons. Its instructions tell it to ignore personal details such as age, gender, religion and caste.
In the app
Start with one agent
Create a workspace, build an agent from a template and test it today. New workspaces get ₹25 of free credits with no card needed, then you pay as you go, and new capabilities appear as soon as they open.
Create a workspace