An honest comparison
Gallabox and Dhanur AI, compared honestly
Gallabox is a platform for sales and support teams: a shared inbox with AI agents on WhatsApp, Instagram and your website, and AI voice calls on its Advanced plan, billed quarterly or yearly. It suits teams of several people who work leads across channels. Dhanur AI is an AI team that answers and follows up from your own information, in Hindi, Hinglish or English, with your OK on what matters and a rupee price on every task, paid per reply. WhatsApp is a pilot with us, so if you need your own WhatsApp number, Instagram DMs and calls handled today, Gallabox does more.
Their prices and features as of 2 November 2026, from their public pages. See the sources
In short
Who each one suits
Gallabox suits
- Sales and support teams of several people answering chats in one inbox
- Businesses that get leads on WhatsApp, Instagram and their website, and want calls handled too
- Teams that run broadcasts, drip campaigns and Click-to-WhatsApp ads
- Buyers happy to pay a quarter or a year ahead, with WhatsApp's fees on top
Dhanur AI suits
- Owners who want enquiries answered from their own information, with no plan to commit to
- Owners who want a ready-made agent for one job, set up from their website or by chatting
- Businesses whose customers write in Hindi or Hinglish as well as English
- Anyone who wants to start small, approve what matters and see what each task cost
Side by side
The comparison
Their side is from their public pages, read on 2 November 2026. Ours is from our pricing and feature status pages.
Price model
- Gallabox
- Billed quarterly or yearly. Basic: ₹2,999 a month billed quarterly, or ₹2,399 billed yearly, with 3 users. Essential: ₹6,999 or ₹5,599, with 6 users. Advanced: ₹16,999 or ₹13,599, with 10 users. Each plan includes AI credits; more cost ₹1,000 for 5,000. WhatsApp's fees are billed with Gallabox's markup.
- Dhanur AI
- No monthly fee. Prepaid credits (1 credit = ₹1): about ₹1.2 to ₹2.4 a reply on the Smart level. Long chats, and chats with files, cost more. Top-ups from ₹50, with 18% GST added when you buy credits.
What a month costs a small business
- Gallabox
- From ₹6,999 a month billed quarterly, or ₹5,599 billed yearly, for AI agents on WhatsApp, which start on Essential, with 2,000 AI credits. Basic has AI agents on the web only. A reply, a knowledge base lookup and a translation each use credits; the pricing page doesn't say how many.
- Dhanur AI
- About ₹1,872 for 800 WhatsApp replies on one number (200 conversations, about 4 replies each), plus GST when you buy the credits: about ₹2.34 for the AI on a typical reply, and no WhatsApp fee, because Meta charges no fee for a WhatsApp number's first 1,000 replies a month, then about ₹0.18 a reply in credits.
Set-up
- Gallabox
- Self-serve sign-up and trial. Onboarding support is included on Essential and Advanced. On Advanced, its AI Solutions Engineer builds your agent for ₹41,500 one time, with agents live in 2 to 3 weeks.
- Dhanur AI
- Create a workspace on the web. Paste your website address, or teach your agent by chatting: answer its questions, or send a photo of your rate card, a PDF or a link. Templates come with ready tests.
- Gallabox
- Its core product, on your own number, in one inbox with an Instagram handle and a website widget. Your team can make and take WhatsApp calls from Essential; AI voice on WhatsApp and phone calls comes with Advanced.
- Dhanur AI
- Pilot. For a small number of workspaces, our team connects a WhatsApp number for you. You can't connect your own number from the app yet; that is next. Sharing your chat link on WhatsApp works today.
Hindi and Hinglish
- Gallabox
- Its chatbot page says it serves customers in 90+ languages, and its inbox has AI Translate. Hindi isn't named on the pages we read.
- Dhanur AI
- Live. Replies in English, Hindi or Hinglish, and finds answers in your information in all three.
Approvals before the AI acts
- Gallabox
- AI agents reply on their own and hand a chat to your team, with its history, when a person is needed. From Essential, an inbox AI copilot helps your team write, rewrite and translate replies.
- Dhanur AI
- Live. Each action can go ahead on its own, ask first, or ask and then go ahead after a wait. Approve, edit or reject in Tasks, and set approval limits by amount.
Cost shown per task
- Gallabox
- Not stated on the pages we read. AI use is counted in AI credits, with an alert at 80% of the month's credits.
- Dhanur AI
- Live. Every task and every step shows its cost in rupees.
Data location
- Gallabox
- Its privacy policy says data may be stored and processed in India or any other country where it or its agents have facilities. Run by Gallabox Global Inc, with an office in Chennai; its pricing page says SOC 2 Type II.
- Dhanur AI
- App servers in Mumbai; engine and databases in Bengaluru. Some providers work outside India: Anthropic for the AI, Meta for WhatsApp, and storage for photos sent in chats.
Trial or starting credits
- Gallabox
- A 7-day trial with no card, with 500 AI credits and ₹200 of WhatsApp conversation credits. It has no plan at ₹0.
- Dhanur AI
- ₹25 of free credits for every new workspace, with no card needed. Then pay as you go.
Best for
- Gallabox
- Teams of several people working leads on WhatsApp, Instagram, the web and calls, from one inbox.
- Dhanur AI
- Owners who want enquiries answered and followed up from their own information, with their OK on what matters and a rupee price on every task.
Fair is fair
Where Gallabox is stronger
WhatsApp, Instagram and web chat in one inbox
One WhatsApp number, one Instagram handle and one website widget on every plan, with more on Essential and Advanced at ₹1,200 a month each. With us, WhatsApp is a pilot, and our agents answer Instagram DMs only in our own pilot workspaces for now.
Calls, by people and by AI
Your team can make and take WhatsApp calls from Essential, and AI voice agents answer and make calls on Advanced. Our agents work in writing only; voice agents are planned.
A shared team inbox
Several people answer chats together, with teams, round-robin assignment and roles. Our Tasks inbox is for approvals and hand-overs, not a shared chat inbox.
Broadcasts and drip campaigns
Broadcasts on every plan, drip sequences from Essential, and Click-to-WhatsApp ad tracking. We don't send bulk offer messages; our follow-ups are at most two emails for each lead.
Selling inside the chat
A catalogue, payments and WhatsApp forms from Basic, with integrations such as Shopify, Razorpay and Calendly. Taking orders in the chat is planned for Dhanur Business, with a pilot from 12 November; it isn't live.
Certifications and a Meta partner
SOC 2 Type II, and an official Meta Business Partner and WhatsApp Business Solution Provider, says its pricing page. We hold no certification yet.
And the other side
Where we fit better
Nothing to pay a quarter ahead
Pay as you go: about ₹1.2 to ₹2.4 a reply on the Smart level, plus WhatsApp's fee only past a number's first 1,000 replies a month (about ₹0.18 a reply). Start with ₹25 of free credits, then top up from ₹50.
Hindi and Hinglish
Replies in English, Hindi or Hinglish, in the language the customer writes in, with search by meaning in all three.
Your OK before it acts
Set each action to go ahead on its own or ask first, edit a reply before you approve it, and set approval limits by amount.
A rupee price on every task
Every task and every step shows what it cost, so you know what each conversation cost you.
Leads with their cost
A Leads page with stages, qualification in the customer's own words, the next email drafted for your OK, and the cost of each lead, booked call and won client.
Teach it like you'd teach a person
Answer its questions, or send a photo of your rate card, a PDF or a link. Each fact waits for your OK before agents use it.
What works today, what is a pilot and what is planned is on our feature status page.
Questions
Common questions
Is Dhanur AI cheaper than Gallabox?
It depends on your team and how many messages you get. On 2 November 2026, Gallabox's AI agents on WhatsApp started on Essential at ₹6,999 a month billed quarterly, or ₹5,599 billed yearly, with 6 users and 2,000 AI credits, before WhatsApp's fees. Dhanur AI has no plan to commit to: 800 WhatsApp replies come to about ₹1,872 in credits, plus GST. If you need a shared inbox, Instagram or calls today, weigh those too, because we don't offer them.
Does Dhanur AI work on WhatsApp?
Only in our pilot. For a small number of workspaces, our team connects a WhatsApp number to your agent. You can't connect your own number from the app yet; that is next. Today you can share your chat link on WhatsApp, and customers chat with your agent on a web page.
Does Dhanur AI answer phone calls like Gallabox's AI voice agent?
No. Our agents work in writing only; voice agents are planned. They can book a call into your Google Calendar for a person on your team to take.
Does Dhanur AI reply in Hindi?
Yes. Agents reply in English, Hindi or Hinglish, in the language the customer writes in, and say they are an AI in their first reply.
Where is my data kept?
Gallabox's privacy policy says data may be stored and processed in India or other countries where it or its agents have facilities. Dhanur AI's app servers are in Mumbai and its engine and databases are in Bengaluru. The AI work itself is done by Anthropic, and some other providers work outside India; our data and privacy page lists them.
Sources
Prices and features as of 2 November 2026, from their public pages, as shown to a visitor in India. Prices change, so check their pages before you decide. “Not stated on the pages we read” means we couldn't find it there, not that they don't offer it. If something here is out of date, tell us and we'll correct it.
Try it on your own questions
Create a workspace, start from a template and test your agent in a chat that sends nothing to anyone. New workspaces get ₹25 of free credits with no card needed, then you pay as you go.