See what needs attention
LiveOne list of everything that went wrong in your workspace, from failed tasks to a connection to reconnect, each with one thing to do about it.
Things go wrong in different places: a task fails, Slack needs reconnecting, a lead doesn't reach HubSpot, a campaign pauses itself. Needs attention puts them in one list, one row each, with the reason, when it happened and one thing to do about it.
Open it from the card on Home (it shows only when something needs attention), or select Needs attention at the top of Tasks.
What shows up
| What | What you can do |
|---|---|
| A task that failed | Run again: it runs as a new task from the start of its last message, linked to the old one. |
| Google Calendar, Gmail, Slack, HubSpot or a connected app that stopped working | Reconnect in Integrations. |
| A lead that wasn't copied to HubSpot | Try again. Leads without an email can't be retried safely, so you open the agent instead. |
| A paused outreach campaign, or emails in it that couldn't be sent | Open the campaign to see why. |
| A trigger that was refused or couldn't read its sheet | Open the trigger. |
| A meeting notetaker that couldn't take notes | Open the conversation. |
| A WhatsApp reply or a follow-up that wasn't sent | Open the conversation. |
| A website, sheet or file in Knowledge that couldn't be read | Read it again, or open Knowledge. |
| Credits running low or out | Add credits. |
| Approvals that have waited more than 24 hours | Review them. |
It clears itself
The list is read from the records themselves, so a row leaves once the problem is fixed: the connection is reconnected, the lead is copied, the task has run again. One-off problems, such as a failed task, stay for 7 days. Test chats never show up here.
If something doesn't need doing, select × to dismiss it. Dismissing hides it for everyone in the workspace.
The daily email
Owners and Admins get one email a day, around 10 am, when something new needs attention, never one per problem. An Owner or Admin can turn it off at the bottom of the list.
Who can do what
Everyone in the workspace can see the list. Builders, Admins and Owners can retry and dismiss; Owners and Admins choose the daily email.
Last updated 24 September 2026
Something unclear or wrong? Tell us